| Provider Type | Topic and Attestation Link | Purpose | Requirements |
|---|---|---|---|
| All providers and office staff who have contact with members | Cultural Competency Training and Attestation (HFprovidercct.org) | Certify the completion of cultural competency training | Participating providers and their staff who have regular and substantial contact with Healthfirst members |
| First Tier, Downstream and Related Entities | FDR (HealthfirstFDR.org) | Attest to compliance with the Healthfirst FDR and Affiliate Compliance Policy | The form must be completed by an authorized representative (i.e., a Compliance Officer, Chief Medical Officer, Practice Manager/Administrator, an Executive Officer, Provider, or Owner) |
| Medicaid Managed Care organizations, including managed Long Term Care Plans, (collectively referred to as “MMCOs”) | Healthfirst Providers/Contractors Compliance Program (HFomig.org) | Certify the adoption and implementation of an effective compliance program | The form must be completed by all qualified contracting providers |
| Providers who are involved in the routine care of Healthfirst SNP members (Life Improvement Plan, CompleteCare, and Connection plans) | Special Needs Plan Model of Care Training | Enhance member health outcomes through the use of an integrated care delivery system | Educate all providers, delegated vendors, and appropriate staff on the Healthfirst Special Needs Plan (SNP) Model of Care (MOC) |
If you have questions, please contact your network account manager, or Healthfirst Provider Services at 1-888-801-1660, Monday to Friday, 8:30am–5:30pm