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Telehealth (Policy, Billing, or Coverage Update) - 2021
Privileging of Providers to Offer Telehealth Services

Healthfirst has established a policy and application process to enable our network of contracted providers to offer telehealth services to our members to improve access to care and outcomes of care. The policy and application process detailed herein is applicable to all providers and vendors who wish to render telehealth services.

  

Telehealth (Practice Guidelines and Tips) - 2020
Best Practices for Optimizing Telehealth in Patient Care

Read best practices on how to set up telehealth appropriately - including how to prioritize your patient list, your patient's communication preferences, and more.

  

Telehealth (Policy, Billing, or Coverage Update) - 2020
Coronavirus: Claims System Notice for Telehealth Billing

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COVID-19

  

  

Telehealth (Policy, Billing, or Coverage Update) - 2020
Coronavirus: Telehealth Policies FAQ

Did you know that providers need to be approved by Healthfirst to continue qualifying for reimbursement of telehealth services? Access our FAQs to learn more.

COVID-19

  

  

Telehealth (Practice Guidelines and Tips) - 2020
Coronavirus: Documentation and Coding for Telehealth Services

Created April 2020

Clinical Documentation Improvement

  

  

Telehealth (Policy, Billing, or Coverage Update) - 2020
OMH and OASAS Telepractice Services Guidance

Created June 2020
This guidance is intended for Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS) providers. This does not apply to private practitioners.

COVID-19

  

Clinical Documentation Improvement

  

  

Telehealth (Policy, Billing, or Coverage Update) - 2020
Coranavirus: Telehealth Billing Policies

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COVID-19

  

  

Telehealth (Practice Guidelines and Tips) -
AMA Telehealth Implementation Playbook

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Telehealth () - 2020
Telemedicine Capabilities Survey

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