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Medicaid CAHPS is here!

Posted 10/1/2021 at 10:00 AM

Learn more about CAHPS and see tips on how to improve your patients’ access to care

Between October and December, adult members enrolled in Healthfirst Medicaid plans may receive the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey to report on and evaluate their patient experience.

Patient satisfaction is key, and your patients’ office wait times and ability to schedule timely appointments are important measures in the CAHPS survey.

Learn more about CAHPS and see tips on how to improve your patients’ access to care here.

NOTE: Telemedicine appointments are now a billable option. Please reach out to your Healthfirst Network Account Manager for more details.