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Healthfirst Utilization Management

Posted 1/6/2021 at 3:49 PM

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On December 23, 2020, the New York Department of Financial Services (DFS) issued Insurance Circular Letter No. 17, Coronavirus and the Suspension of Certain Utilization Review and Notification Requirements under the “Surge and Flex” Protocol.

This letter was issued in response to the Governor’s “Winter COVID-19 Plan” announced on December 7, which directed the New York State Department of Health to implement the State’s “surge and flex” protocol, mandating all hospitals to begin expanding their bed capacity to prepare for a COVID-19 surge.

To learn about what Healthfirst is doing in response to this “surge and flex” protocol, and for more information, click here.