Town Hall Highlights

Our second Provider Town Hall for the year was held on June 12, 2025. The session topics included:

• Healthfirst’s new provider portal: Availity Essentials
• Access to Care & Appointment Availability (ACAA) standards and Provider Directory Accuracy

Missed the event or need a recap? You can watch a recording of the webinar and see the presentation deck.

Save the Date

Register to attend the next Provider Town Hall to learn about Healthfirst plans, including upcoming 2026 benefit changes, and recent releases on our new provider portal, Availity Essentials.

• September 18, 2025 at 12pm–1pm - Register Here
• September 25, 2025 at 12pm–1pm - Register Here

Sessions are identical. Providers can choose the date that best fits their schedule.

• The Provider Town Hall is a forum for you to ask questions about Healthfirst topics, initiatives, and policies.
• When you register, you’ll have a chance to submit questions ahead of the event.

Event Recordings

Information from previous events is accurate as of the date of the Town Hall.

• Our first Provider Town Hall was held on March 27, 2025. Discussion topics included Medicare stars: the Importance of Consumer Assessment of Healthcare Providers and Systems (CAHPS) and improving access to care and directory accuracy. View the webinar event recording, presentation deck, and common questions asked during the event.

Questions?

If you attended the webinar and have any questions or feedback, we'd love to hear from you! Reach out to your network account manager or Provider Services at 1-888-801-1660, Monday to Friday, 8:30am–5:30pm.