Changes to Prior Authorization Submissions for Back Pain Management and Spinal Surgery Services

Starting June 1, 2026, Healthfirst providers will need to submit prior authorizations via Optum’s Spine, Pain, and Joint portal as the OrthoNet portal will be discontinued.

To access the Optum portal, providers will need a OneHealth ID (OHID) Account.

• If you already have an OHID Account, you will be able to login to the portal using your current credentials.
• If you do not have a login, please register for an account here: How to create a OneHealthcare ID.
  

More to come: information about the transition, including a tutorial and instructions to complete the online authorization submission, will be made available in the next few months.

Coverage is provided by Healthfirst Health Plan, Inc., Healthfirst PHSP, Inc., and/or Healthfirst Insurance Company, Inc. (together, “Healthfirst”).