Posted Jun 23, 2025
New York State Department of Health has requested that Healthfirst notify practitioners of this change and inform them that they will need to bill claims through the Medical benefit after September 1, 2022, to be reimbursed.
A printable PDF is available here.
These conditions apply as follows:
Please see the following information regarding our claim submission process.
The following tips will assist providers with verifying benefits, navigating prior authorizations, and submitting claims for drug administration:
1. Determine if the drug is covered as a medical or pharmacy benefit and if there are any applicable prior authorization requirements.
2. Accurately complete and submit a prior authorization request (if required)
a. If required, include a Letter of Medical Necessity that outlines the patient’s medical history and the rationale for therapy.
b. Consider attaching a copy of the package insert and any other clinical documentation.
c. Ensure medical records include full and proper documentation of patient’s history, prior therapy, and rationale for treatment.
3. Determine any special distribution requirements (e.g., free to the facility via a NYS benefit, mandatory use of a specific specialty pharmacy, or requirements to buy-and-bill). 4. Specify the proper number of units on the Claim Form.
4. Specify the proper number of units on the Claim Form.
5. Verify that all identification numbers and names are entered correctly.
6. Use correct ICD-10-CM codes, including fourth or fifth digits.
7. Indicate the 11-digit National Drug Code (NDC) on the Claim Form.
8. Verify the use of proper HCPCS and CPT codes.
a. Example: If the drug has been delivered in the patient’s name from a specialty pharmacy or was received at no charge to the facility, enter the appropriate administration CPT code (i.e., 96372) and enter the appropriate HCPCS code (i.e., J0401) with a charge of $0
9. If applicable:
a. Use the appropriate modifier code
b. Indicate the corrected claim details to distinguish and avoid interpretation as a duplicate claim
c. Confirm that the correct revenue code is used with the appropriate supporting HCPCS code
10. File the claim in a timely fashion
If you have any questions, please contact your Network Account Manager, or call Provider Services at 1-888-801-1660, Monday to Friday, 8:30am-5:30pm.