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Patient Care Resources - Practice Guidelines and Tips - 2020
NYS DOH Fall Injury Prevention
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Care for Older Adults
  
Behavioral Health and Foster Care - Practice Guidelines and Tips - 2020
Children’s Home and Community-Based Services Provider Manual
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HARP Health And Recovery Plan
  
Behavioral Health and Foster Care - Patient Resource - 2020
Children’s Home and Community-Based Services Brochure
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HARP Health And Recovery Plan
  
Patient Care Resources - Patient Resource - 2020
New York State Department of Health AIDS Institute Resource Directory
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Infectious Diseases
  
Patient Care Resources - Practice Guidelines and Tips - 2020
Agency for Healthcare Research and Quality (AHRQ) – Guide to Prevention Quality Indicators
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Readmission Reduction
  
Coding - Practice Guidelines and Tips - 2021
Documentation and Coding Tips : Social Determinants of Health

Addressing the social determinants of health begins with identifying a patient’s needs and measuring their impact. Access this document for guidance on proper coding, and helpful resources:

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Clinical Documentation Improvement
  
Patient Care Resources - Practice Guidelines and Tips - 2020
Frequently Asked Questions About CAHPS
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CAHPS & HOS (Member Satisfaction)
  
Patient Care Resources - Practice Guidelines and Tips - 2020
Appointment Availability: Ten Ways You Can Improve Patient Satisfaction
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CAHPS & HOS (Member Satisfaction)
  
Patient Care Resources - Practice Guidelines and Tips - 2020
Appointment Availability: Best Practices to Improve Patient Satisfaction
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CAHPS & HOS (Member Satisfaction)
  
Patient Care Resources - Practice Guidelines and Tips - 2020
Appointment Availability and 24 Hour Access Standards
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CAHPS & HOS (Member Satisfaction)
  
Patient Care Resources - Practice Guidelines and Tips - 2020
Addressing CMS Standards: Best Practices to Improve Patient Satisfaction
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CAHPS & HOS (Member Satisfaction)
  
Patient Care Resources - Practice Guidelines and Tips - 2020
Access to Specialty Care: Three Ways You Can Improve Patient Satisfaction
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CAHPS & HOS (Member Satisfaction)
  
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