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Encourage well-child visits and vaccinations

Healthfirst encourages your practice to actively identify patients younger than two who need vaccinations and to help their parents and/or guardians resolve barriers with scheduling well-child appointments.

2024 Healthfirst Quality Incentive Program (HQIP)
  • Well-child visits and vaccinations are measures that may be eligible for incentives in the 2024 Healthfirst Quality Incentive Program.


  • Identify members who need care by accessing the Healthfirst Quality App at HFproviderportal.org. Use the Care Opportunities tab to view member care gap information.
Best practices and tips
  • Vaccinations may be rendered at doctor appointments, including sick visits, regardless of the primary intent of the visit.
  • When treating a child who needs a well-child visit, you can convert their sick visit to a well-child visit by using the appropriate procedure code.
  • For multi-dose vaccination, schedule the child’s next vaccine/dose as soon as the minimum interval will allow.
  • See specific best practices and tips in the Healthfirst Provider Guidebook for Quality Measures (pages 34, 36, and 44).


Member Wellness rewards

Please advise patients’ parents and/or guardians that they may be eligible to receive Wellness Rewards for completing well-child visits and vaccinations.


Provider resources
Healthfirst Member Services is here to help

Patients can contact their plan’s Member Services team for help scheduling or getting to their appointments, or for more information about Wellness Rewards. Member Services contact information can also be found on the back of the member’s ID card; see sample ID cards here.


  • Medicaid Managed Care, including Child Health Plus: 1-866-463-6743
  • 1-855-659-5971 Personal Wellness Plan
  • (TTY 1-888-542-3821)
Monday to Friday, 8am–6pm


For more information about recommended health screenings for your patients, please contact your assigned Clinical Quality Manager or Network Account Manager. You can also call Provider Services at 1-888-801-1660, Monday to Friday, 8:30am–5:30pm.


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