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Get all the tools you need to manage your practice and deliver excellent service to Healthfirst patients

Healthfirst Provider Toolkit: Patient Recertification

Easy as 1-2-3


This recertification toolkit includes educational resources for your practice and easy-to-use guides to help you inform your patients on how to maintain their access to healthcare.

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CAHPS Season is Here

Here's what you need to know

Woman survey

Between March and June, a random sample of Healthfirst Medicare Plan members will receive the annual Consumer Assessment of Healthcare Providers & Systems (CAHPS) survey.

Tips for CAHPS Success

What's New

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Important New Posted Jun 12, 2024

Children’s Home and Community-Based Services (HCBS) FAQ

Children's Home and Community-Based Services (HCBS) are for children and youth who, if not receiving these services, would require the level of care provided in a more restrictive environment.

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Important New Posted Jun 10, 2024

Public Health Emergency (PHE) Flexibilities Related to the Medicaid Children’s Waiver and Health Home Services

The New York State Department of Health (NYSDOH) has issued guidance on Public Health Emergency (PHE) flexibilities...

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Important Posted May 09, 2024

835/ERA Receipt Now Available via Availity Clearinghouse

Healthfirst has been closely monitoring the service disruptions caused by a cybersecurity incident that impacted the operations of Change Healthcare. (See FAQ updated May 3, 2024)

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New Posted Jun 04, 2024

Register for June Provider Education Events

Together, we can improve patient outcomes. Join us at a provider education workshop, training, or event.

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Posted Apr 25, 2024

Healthfirst provider updates in your in-box

Interested in receiving occasional emails with news and updates for Healthfirst providers?

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Posted Apr 24, 2024

Latest Healthfirst news posted on LinkedIn

Follow Healthfirst on LinkedIn for more.

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Posted Apr 23, 2024

Medications Requiring Prior Authorization Under the Medical Benefit

Ensure you remain current on the most recent changes

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Provider Resources

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Provider Alerts

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Plans & Benefits

28 items Modified Mar 29, 2024

Join Our Network

Healthfirst has over one million members and growing. Join thousands of doctors in providing the best possible care to the patients who need you.

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Find a Doctor, Hospital or Pharmacy

We work hard to make it easy for you to get the care you need, when you need it. Search in-network providers, hospitals, pharmacies, and more with this convenient tool.


Refer Long-Term Care

Provide and coordinates services that are typically covered by Medicaid and Medicare, including the health, social, emotional, nutritional, and rehabilitation services.

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Provider Manuals

These helpful manuals will give you and your staff easy access to the information you need to run your practice and provide quality care to Healthfirst members.

Provider manual SHP manual