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Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2025
Prenatal and Postpartum Cost Sharing Reduction for Leaf Plan and Leaf Premier Plan Members

The New York State of Health (NYSOH) will cover the in-network cost-sharing for select prenatal and postpartum services for eligible members in our Leaf and Leaf Premier Plans

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Reimbursement
  
Provider Alerts - Claims & Billing - Practice Guidelines and Tips - 2025
Submit Prior Authorization Requests Online through Availity Essentials™

Providers can access Healthfirst’s Online Authorization Tool through Availity Essentials. The Online Authorization Tool is a fast and efficient solution for submitting, tracking, and reviewing authorization requests.

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Administration
Authorization
  
Provider Alerts - General Update - 2025
Message A Payer Application Now Available on Availity Essentials

Providers can use the Message A Payer function to send secure messages directly to Healthfirst.

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Administration
  
Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2025
Updated Medicaid Billing Guidance for COVID-19 Vaccines

Due to the May 11, 2023, expiration of the Public Health Emergency for COVID-19, providers billing for COVID-19 should be aware of changes to the COVID-19 Vaccine and Administration as well as the Vaccines for Children Program .

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Administration
COVID-19
Vaccines
Reimbursement
  
Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2025
Prior Authorization No Longer Required for Select Evicore Codes Starting April 1, 2025

Starting April 1, 2025, providers will no longer need to submit prior authorization requests to Evicore for select codes.

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Authorization
  
Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2024
Pediatric Vaccine Counseling Now Covered for Medicaid and Child Health Plus Members

Healthfirst will reimburse providers for pediatric vaccine counseling visits for Medicaid and Child Health Plus members under 21 years of age.

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Medicaid
Vaccines
  
Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2020
Healthfirst Reimbursement Policy Updates - Effective March 1, 2020

Healthfirst Reimbursement Policy Updates

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Reimbursement
  
Provider Alerts - Practice Guidelines and Tips - 2025
Physician Order Documentation Process for Licensed Home Care Service Agencies

Licensed Home Care Service Agencies (LHCSA) are required to obtain and document a Physician’s Order before providing Personal Care Services and Private Duty Nursing to Senior Health Partner, CompleteCare, and Medicaid Members.

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Licensed Home Care Services Agencies
Administration
Medicaid
Medicare
  
Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2025
Additional Prior Authorization Codes Managed by EyeMed, Effective April 2025

Starting April 1, 2025, EyeMed will manage prior authorization for six new codes.

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Authorization
Dental and/or Vision
  
Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2024
Prior Authorization Guidelines for Select CPT and HCPCS Codes Effective March 2025

Starting March 20, 2025, Healthfirst will add prior authorization requirements for selected medical services.

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Administration
Authorization
  
Provider Alerts - Claims & Billing - Practice Guidelines and Tips - 2025
Prior Authorization Guidelines for Select CPT and HCPCS Codes Effective April 2025

Starting April 6, 2025, Healthfirst will add prior authorization requirements for selected medical services. These changes are part of Healthfirst’s ongoing responsibility to evaluate its medical policies compared to the latest scientific evidence and specialty society guidance.

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Administration
Authorization
  
Provider Alerts - Claims & Billing - Policy, Billing, or Coverage Update - 2024
Changes to the Healthfirst Connection Plan (HMO D-SNP) and Life Improvement Plans Beginning in 2025

Starting January 1, 2025, Providers will need to bill Medicaid Fee-for-Service or Member’s Medicaid Coverage for Healthfirst Connection Plan Members’ cost sharing.

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Medicaid
Medicare
Reimbursement